Privacy and Refunds

What we process

We process the CV, job description, intake answers, and contact details you submit so we can provide the free fit scan, paid CV pack, and related delivery messages you request.

What we will not do

• We will not sell your personal data.
• We will not invent internships, employers, degrees, titles, certifications, or metrics. The Fact-Checker stage exists to prevent this.
• We will not guarantee interviews, offers, recruiter responses, visas, or employment outcomes.
• We will not autofill or submit any form on your behalf.

AI processing

Submitted materials are processed through the 11-stage methodology described on the methodology page (R0-R10 + R9b). During beta, outputs are also manually reviewed before delivery. We route through OpenRouter, and no model provider trains on your data without your explicit opt-in.

Deletion requests

You can request deletion of your submitted materials by contacting [email protected]. We delete beta working files unless retention is required for payment, fraud-prevention, or legal records.

Refund policy

If you pay for a tailored role pack and we do not deliver it within the stated beta delivery window, you can request a refund. Job-search outcomes are not guaranteed. Interviews and offers are between you and the employer. If the delivered pack is clearly below standard, we will provide either one revision or a refund, your choice.

Your responsibility

You are responsible for reviewing final wording before submission and confirming that every claim is accurate and defensible in interview. The engine is designed to keep claims truthful, but final ownership of submitted material is yours.